Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds and Exchanges

All sales are final. If you have experienced an adverse reaction from the use of our product, please contact us to negotiate a refund or exchange.

Questions on our Refund Policy

You can always contact us for any return question at kaysessentialsco@gmail.com.